Streaming Video

Course Access (per student)

English

students $950.00

This item contains several different items. Purchasing this item includes all of the component items listed below.

About

Must-have skills for managing people. Deliver swift, concise and effective learning for new and wouldbe managers.

"The experience is intense...feel confident that the subject will be covered thoroughly."
PERSONNEL TODAY

Topics include:
  • Being a leader
  • Counselling
  • Dealing with absenteeism
  • Developing your team
  • Difficult conversations
  • Managing discipline
  • Motivating your team
  • One-to-one training
  • performance reviews
  • Praise and criticism
  • Recruiting
Categories
Management issues
Series or Video Sets
Producer
Video Arts Ltd.
Course ID
07036

Component Items

This is a compilation item which contains other items. Licensing this one item causes all of the following items to be licensed.

Being A Leader
In this course you'll learn that managers don't necessarily need a powerful magnetic personality to effectively lead their people. What's more important is an awareness of how leadership depends on an ability to motivate people. You will also learn that as the majority of your decisions affect peopl... read more
Interactive course with lessons, pre-test, and post-test
Counselling
Almost all managers will face the issue of dealing with staff whose personal problems are affecting their work and they need the know-how and sensitivity to address such situations. This course introduces counselling techniques and active listening for managers.
Interactive course with lessons, pre-test, and post-test
Dealing With Absenteeism
This course aims to help managers tackle absenteeism within their teams. Absenteeism costs organisations billions in revenue every year. But when someone calls in sick, it doesn't necessarily mean that they're unwell. Covering all aspects of managing absenteeism, including the return to work intervi... read more
Interactive course with lessons, pre-test, and post-test
Developing Your Team
This course aims to ensure managers understand the need for coaching and then learn how to coach. Understanding the importance of coaching, and then learning how to coach, is an essential part of their jobs. This course shows how, with the right teaching, managers can improve people's performance an... read more
Interactive course with lessons, pre-test, and post-test
Difficult Conversations
Informing employees that their work is not good enough, that they can't have the pay rise they asked for, or that they have been denied promotion are all situations that managers dread. Dealing with difficult conversations with rejected and dejected employees is a leadership skill. And one that can ... read more
Interactive course with lessons, pre-test, and post-test
Managing Discipline
This course will help you deal with discipline and manage problem behaviour.
Interactive course with lessons, pre-test, and post-test
Motivating Your Team
This course will show to motivate your team through communication and information sharing. This means listening, keeping people informed, knowing how to measure performance and offering praise and encouragement.
Interactive course with lessons, pre-test, and post-test
One-To-One Training
This course aims to introduce the techniques of one-to-one training. It explains how important it is for managers and team leaders to have the skills to teach people in their care. Almost all managers will face the issue of dealing with staff whose personal problems are affecting their work and they... read more
Interactive course with lessons, pre-test, and post-test
Performance Reviews
In this course you'll learn how to run better performance reviews.
Interactive course with lessons, pre-test, and post-test
Praise and criticism
This course will show you how and when to deliver effective praise and criticism.
Interactive course with lessons, pre-test, and post-test
Recruiting
This course will give you the skills you need to conduct an effective recruitment interview. A selection interview is a bit like detective work. Suspects must be eliminated until the right person is found. Making the right selection choice means knowing the budget was spent well, a valuable asset ha... read more
Interactive course with lessons, pre-test, and post-test

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