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Informing employees that their work is not good enough, that they can't have the pay rise they asked for, or that they have been denied promotion are all situations that managers dread. Dealing with difficult conversations with rejected and dejected employees is a leadership skill. And one that can be learnt.
This is available as part of
Management Essentials eLearning Course Series
Must-have skills for managing people. Deliver swift, concise and effective learning for new and wouldbe managers. "The experience is intense...feel confident that the subject will be covered thoroughly." PERSONNEL TODAY Topics include: Being a leader Counselling Dealing with absenteeism Developing y... read more
