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  • About

    Social Media. Text Messages. Emails. It's never been easier to communicate. And it's never been more potentially hazardous. Now there is a video that can help every employee understand and navigate these hazards.

    "Your Words Matter" will help increase awareness of the importance of written communication. Every member of your team will learn basic guidelines for avoiding common mistakes and for communicating in a clear and effective manner.

    • Your Messages Matter! Think before you hit "reply all." Watch out for autofill. Be careful in your communication.
    • Your Tone Matters! People may misinterpret the tone of your communication. Learn how to avoid these pitfalls.
    • Your Privacy Matters! Social media is not private. Learn lessons for handing social media.
    • Your Reputation Matters! What you say electronically can affect you or your business. Learn how to manage your communications effectively.
    Business Communications
    Social Media, Text and E-mail
    Personal Development
    Video Running Time (minutes)
    Enterprise Media
    Course ID
  • Course

  • Handouts

    Leaders Guide

    Handout downloads are available only with a valid license.