It's Show Time!

Streaming Video

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About Handouts

About

It's Show Time! is a look at customer service and corporate culture from Stew Leonard's Dairy in Norwalk, Connecticut - which has long been recognized as a leader in service. In the program, you'll witness how success has to do with consistent excellence-the ability to inspire hundreds of team members to show up for work with a positive attitude everyday and focus on creating customer experiences that bring people back.

Stew Leonard's Dairy is featured on FORTUNE® Magazine's list of the Best Places to Work, and is benchmarked by managers from around the world.

Key Learning Points

  • Culture guides
  • Customers rule
  • Attitude is everything
  • Workplace fun works
  • Accept empowerment

This is available as part of

Enterprise Media Business Excellence Library
Use the libraries for classroom, self-study, and even make your own clips from any title. Stream 'em, download 'em, or put 'em on your LMS. Perfect for the trainer who is looking for that one spark to liven up a presentation!
Course Details
Enterprise Media Customer Service Library
Use the libraries for classroom, self-study, and even make your own clips from any title. Stream 'em, download 'em, or put 'em on your LMS. Perfect for the trainer who is looking for that one spark to liven up a presentation!
Course Details
Categories
Motivation
Selling skills
myTrainFlix Basic Titles
Release Date
Jan 1, 2002
Video Running Time (minutes)
15:25
Producer
Enterprise Media
Featured Talent
Stew Leonard
Course ID
ENT415

Handouts

Description
Facilitators Guide
Next Monday Morning
PowerPoint

Only preview versions of handouts can be viewed without a license.