Meet the Barkles... our new canine companions who will get your team howling with laughter. You'll love the fun and humor as they motivate your team to higher levels of success.
Some customers are difficult to please... but in this funny meeting opener, Ollie will show you how to deal with a difficult customer and deliver truly terrific customer service.
Nogs will introduce and explains the five key strategies for great service:
- Always greet the customer
- Offer your assistance
- Ask engaging questions
- Find out what they are looking for
- Thank them and ask them back
The Truly FURRific Customer Service training program is a great way to remind and motivate your team to always be focused on customer service.
The Truly FURRific Customer Service training video has two different conclusions - depending on your meeting needs. One ending is upbeat and motivational and the other is perfect for announcing a break!