Streaming Video

One Week Limited Access

English

25 plays $99.00

About

Meet the Barkles... our new canine companions who will get your team howling with laughter.  You'll love the fun and humor as they motivate your team to higher levels of success.  

Some customers are difficult to please... but in this funny meeting opener, Ollie will show you how to deal with a difficult customer and deliver truly terrific customer service.

Nogs will introduce and explains the five key strategies for great service:

  1. Always greet the customer
  2. Offer your assistance
  3. Ask engaging questions
  4. Find out what they are looking for
  5. Thank them and ask them back

The Truly FURRific Customer Service training program is a great way to remind and motivate your team to always be focused on customer service.

The Truly FURRific Customer Service training video has two different conclusions - depending on your meeting needs.  One ending is upbeat and motivational and the other is perfect for announcing a break! 

This is available as part of

Enterprise Media Customer Service Library
Use the libraries for classroom, self-study, and even make your own clips from any title. Stream 'em, download 'em, or put 'em on your LMS. Perfect for the trainer who is looking for that one spark to liven up a presentation!
Enterprise Media Complete Meeting Opener Library
Use the libraries for classroom, self-study, and even make your own clips from any title. Stream 'em, download 'em, or put 'em on your LMS. Perfect for the trainer who is looking for that one spark to liven up a presentation!
New Release
Categories
Customer service
Meeting openers/breaks
myTrainFlix Basic Titles
Release Date
Jan 1, 2013
Video Running Time (minutes)
3:03
Producer
Enterprise Media
Course ID
ENT042