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  • About

    Meet the Barkles... our new canine companions who will get your team howling with laughter.  You'll love the fun and humor as they motivate your team to higher levels of success.  

    Some customers are difficult to please... but in this funny meeting opener, Ollie will show you how to deal with a difficult customer and deliver truly terrific customer service.

    Nogs will introduce and explains the five key strategies for great service:

    1. Always greet the customer
    2. Offer your assistance
    3. Ask engaging questions
    4. Find out what they are looking for
    5. Thank them and ask them back

    The Truly FURRific Customer Service training program is a great way to remind and motivate your team to always be focused on customer service.

    The Truly FURRific Customer Service training video has two different conclusions - depending on your meeting needs.  One ending is upbeat and motivational and the other is perfect for announcing a break! 

    This is available as part of

    Enterprise Media Customer Service Library
    Use the libraries for classroom, self-study, and even make your own clips from any title. Stream 'em, download 'em, or put 'em on your LMS. Perfect for the trainer who is looking for that one spark to liven up a presentation!
    Enterprise Media Complete Meeting Opener Library
    Use the libraries for classroom, self-study, and even make your own clips from any title. Stream 'em, download 'em, or put 'em on your LMS. Perfect for the trainer who is looking for that one spark to liven up a presentation!
    Categories
    Customer service
    Meeting openers/breaks
    myTrainFlix Basic Titles
    Release Date
    Jan 1, 2013
    Video Running Time (minutes)
    3:03
    Producer
    Enterprise Media
    Course ID
    ENT042
  • Chapters