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Get ready for the reaction

Listen to the response. If they get emotional, ride the storm. If they clam up, probe. If they argue, stand your ground.

This is available as part of

Management Essentials Video Series
"Move to Basildon and grow a beard." BAD MANAGER ON COUNSELLING Video Arts Management Essentials deliver swift, concise learning in the form of 34 micro-learning videos that are accessible at the point of need, relevant and rewa
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Video Arts Ltd.
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