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Too fond of the sound of their own voice

Maintain attention - take notes and ask questions. Use positive body language - sit forward, use open hand gestures, smile. Reflective listening techniques: ask open questions, empathise, Summarise, clarify what has been discussed and the next steps.

This is available as part of

Management Essentials Video Series
"Move to Basildon and grow a beard." BAD MANAGER ON COUNSELLING Video Arts Management Essentials deliver swift, concise learning in the form of 34 micro-learning videos that are accessible at the point of need, relevant and rewarding. In each film, lasting between one and three minutes, new and woul... read more
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Video Arts Ltd.
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