“If teaching was as simple as telling we would all be a lot smarter than we are” (Mark Twain)
Coaching has the potential to underpin everything a manager does. An emotionally intelligent approach builds effective working relationships, and helps create a culture that supports learning and continuous improvement.
The Manager as Coach helps you adopt this positive approach. It demonstrates a simple coaching framework and highlights the skills you need to coach effectively.
The realistic workplace story engages you with the issues; the supporting materials help you apply the ideas to your own circumstances.
The Guide was written by written by John Armstrong, an experienced trainer and coach.
Key learning points:
- coaching helps build relationships
- coaching opportunities occur all the time
- coaching focuses on future rather then past behaviour
- adapt your coaching to the learner and the context
- intelligent coaching helps people learn for themselves as well as showing them how to do something
Who is it for:
- managers, team leaders and supervisors at all levels
How to use it:
- coaching
- mentoring
- people management skills
- management training
- emotional intelligence for team leaders
- group training or self-study
What you get:
- engaging realistic workplace video story (14 mins)
- video 'chapters' to focus on and consider key points
- structure with good and poor examples of coaching
- training notes and resources for a group workshop
- self-assessmant questionnaire
