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Leadership requires awareness, open communication and the ability to empower others. David makes several mistakes managing Anne, and after a feedback session he makes some changes.

  • Part 1: The Sins -David doesn't discuss and agree on the way they will work together, doesn't listen and continually interrupts, fails to acknowledge good work, invades personal space, is inflexible about the way things are done, is oblivious to Anne's body language and the impact of his own behavior.
  • Part 2: Feedback - Anne gives David specific feedback about his behavior and how it makes it hard for her to work effectively. David acknowledges the feedback and accepts the need to change.
  • Part 3: Empowerment - David discusses career goals with Anne and brings out her motivation.

This is available as part of

Difficult People and Situations Series
A series of 4 outstanding dramatized videos - a must for every business! Excellent case studies to help develop effective communication and leadership skills. Covers:Open communication, conflict resolution, and teamwork. Leadership, feedback and problem solving Diversity, bullying and sexual harassm... read more
Categories
Leadership
Release Date
Jan 1, 2009
Video Running Time (minutes)
22:00
Producer
Seven Dimensions - Eve Ash
Course ID
DIFF01

Handouts

Description
Leaders Workbook

Only preview versions of handouts can be viewed without a license.