Not available

About

I should put you in the crime section!

Behaviour is variable. Choosing the right kind at the moment of truth is critical. It isn't difficult, it's about awareness and discipline.

> Behaviour isn't fixed, it's a variable
> Choosing the right behaviour at the moment of truth is critical
> It isn't particularly difficult to do
> It's about awareness and discipline

This is available as part of

Customer Service Essentials Video Series
35 Videos in this series! "My partner's going to hit you with a rhetorical question now. Do it." GOOD SERVICE DEMONSTRATES EFFECTIVE QUESTIONING TECHNIQUES Improve your customer satisfaction levels and increase customer loyalty with Video Arts Customer Service Essentials. This collection delivers fu... read more
New Release
Producer
Video Arts Ltd.
Course ID
03365