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Thanks for calling the coastguard - goodbye!

When closing the call, don't leave your customer 'lost at sea'. Agree actions and how they'll be followed up. Volunteer useful information and agree the next steps.

> Agree actions and how they'll be followed up
> Volunteer useful information
> Agree next steps

This is available as part of

Customer Service Essentials Video Series
35 Videos in this series! "My partner's going to hit you with a rhetorical question now. Do it." GOOD SERVICE DEMONSTRATES EFFECTIVE QUESTIONING TECHNIQUES Improve your customer satisfaction levels and increase customer loyalty with Video Arts Customer Service Essentials. This collection delivers fu... read more
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Video Arts Ltd.
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