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It's not the age it's the mileage right?!

Customers don't always know what they want. Whatever service you provide, encourage your customers to open up. Listen to their needs, desires and concerns.

> Customers don't always know what they want
> Encourage them to open up
> Listen to them

This is available as part of

Customer Service Essentials Video Series
35 Videos in this series! "My partner's going to hit you with a rhetorical question now. Do it." GOOD SERVICE DEMONSTRATES EFFECTIVE QUESTIONING TECHNIQUES Improve your customer satisfaction levels and increase customer loyalty with Video Arts Customer Service Essentials. This collection delivers fu... read more
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Video Arts Ltd.
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