Streaming Video

All pricing


Perfect for new employees or as a refresher for seasoned veterans, this program presents a logical, five-step selling process that viewers can easily memorize and start using with customers right away.

With scenes set in a florist's shop, hardware store, men's clothier, women's boutique, shoe store, electronics shop, and others, we follow the entire selling process from start to finish, using the following steps:

  • Greet the customer
  • Determine his or her needs
  • Present merchandise
  • Validate the selection
  • Close the sale
Retail excellence
Selling skills
Video Running Time (minutes)
Training ABC
Course ID