Courses: 1 - 9 of 9

Courses Per Page
Course View Style
Employee and Customer Needs
The art of persuasion and what motivates customers that are culturally diverse is discussed. The International Achievement Conference is very important to World Book Encyclopedia sales representatives to not only discuss diversity, but to recognize their achievements in the field.
DVD style course with completion certificate only
Leadership
Aware that as your company grows, your needs change, Jay Goltz's leadership style of communicating, motivating, and inspiring sets the tone for the success of his employees and his business, Artists' Frame Service.
DVD style course with completion certificate only
Managing Information Systems
This video shows how United Airlines and Allstate Insurance utilize modern multi-media training techniques to train pilots and flight attendants for airlines and develop proper sales techniques in the insurance industry.
DVD style course with completion certificate only
Motivating a Multi-National Sales Force
Motivated employees give companies a competitive edge. Because recognition is as important to motivate as compensation, World Book Encyclopedia holds its International Achievement Conference to help celebrate its sales representative's achievements.
DVD style course with completion certificate only
Motivating People
Founder of Marshall Industries, Gordon Marshall, along with Robert Rodin, President and CEO, directly attribute their phenomenal success to a 1986 article written by W.Edwardd Deming, which changed and shaped their vision for the future of their company. Marshall and Rodin are joined by Mike Lelo an... read more
DVD style course with completion certificate only
Motivation
Motivation is the key to being competitive in the global marketplace. This program explores both monetary and non-monetary means of motivating employees.
DVD style course with completion certificate only
Motivation and Learning
Founder of Marshall Industries, Gordon Marshall, along with Robert Rodin, President and CEO, directly attribute their phenomenal success to a 1986 article written by W. Edward Deming, which changed and shaped their vision for the future of their company. Marshall and Rodin are joined by Mike Lelo an... read more
DVD style course with completion certificate only
Motivation: Featuring Washburn Guitar
Producing a quality guitar is labor intensive and reliant on the capability of the craftsman and their attention to detail. Washburn Guitar produces a wide variety of acoustic and electric guitars with annual sales of 50,000 guitars totaling 40 million dollars. Washburn's 123-year history is rich wi... read more
DVD style course with completion certificate only
Training
Classroom and on-the-job training are two of the most common methods of training. Karen Lohss demonstrates how she applies both techniques when training visually impaired supervisors.
DVD style course with completion certificate only