If you have customers with disabilities then this training program is a must see for every employee. An ADA Customer Service Course for Employees is designed to help you teach all your associates how they can properly provide superior service to customers with disabilities. An ADA Customer Service C... read more
Carol returns from vacation to find that Marcus has hired two non-English speakers, to develop diversity at work. Carol and her boss Serena have concerns about their minimum English and the consequent perceptions of Cutting Edge Corporation appearing unprofessional. Carlos and Tammy manage to retain... read more
So often we focus on what makes us different, but in reality there is far more that we have in common. This emotionally moving, inspirational video follows the circle of life as it highlights the common values and motivations that we share as human beings. A compelling way to start any diversity tra... read more
New ReleaseDVD style course with completion certificate only
"Age is something that doesn't matter unless you're a cheese... (Billie Burke) Does age matter where you work? Is everyone treated fairly? Is your diversity policy being implemented effectively? Both young and old can be discriminated against because of their age. But legislation now makes it unlawf... read more
Featured CourseDVD style course with completion certificate only
Balance of Work/Family Issues discusses the dilemma of balancing work and family, including child and elder care, single parenting and dual-career families.
A couple of years ago, View Magazine called our series, Diversity: Creating Success for Business and People "one of the best products about diversity on the market." And customers agreed. Now, we can offer you a follow-up series from the same company, ARMC. Building a Diverse Workforce for the Globa... read more
Overcoming Cultural Conflicts in the European Community A couple of years ago, View Magazine called our series, Diversity: Creating Success for Business and People "one of the best products about diversity on the market." And customers agreed! Now, we can offer you a follow-up series from the same c... read more
How Much Change Is Too Much, Too Fast? A couple of years ago, View Magazine called our series, Diversity: Creating Success for Business and People "one of the best products about diversity on the market." And customers agree! Now, we can offer you a follow-up series from the same company, ARMC. Buil... read more
Career Development Minority Issues examines career development issues facing minorities, and explores the ’glass ceiling’ and an exclusive corporate culture.
Career Development Minority Issues examines career development issues facing minorities, and explores the ’glass ceiling’ and an exclusive corporate culture.
Career Mobility Language portrays the impact of bilingualism on working relationships and career mobility. Explore subtle biases toward those who speak English as a second language.
If you have customers with disabilities then this training program is a must see for every employee. Customers with Disabilities: Delivering Excellent Service is designed to help you teach all your associates how they can properly provide superior service to customers with disabilities.Customers wit... read more
New ReleaseInteractive course with lessons, pre-test, and post-test
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