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What is the Eye Zone? How do you "Hold the Floor?" Do you have a Confident Voice? This extremely interesting 2-part video series covers basic and intermediate skills necessary to understand and use body language effectively in sales or customer service.

A sales and customer service training video featuring leading body language expert Jan Hargrave. Jan Hargrave is considered the leading expert on body language, is a college professor, has written 4 books, and has provided body language consulting for many high profile court cases including the Scott Peterson case.

Are you ready to take your organization to the next level of sales and customer service?

Episode 1 centers on the basics; in episode 2, you'll move on to more advanced body language learning.

"Everyone we've shown the Beyond Words videos to has walked away feeling like they learned something very interesting, unique, and useful." Darin Hanks - Employee University
Categories
Body language
Customer service
Video Running Time (minutes)
23:11
Producer
Employee University
Featured Talent
Jan Hargrave
Course ID
EU002

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What is the Eye Zone? How do you "Hold the Floor?" Do you have a Confident Voice? This extremely interesting 2-part series covers basic and intermediate skills necessary to understand and use body language effectively in sales or customer service. A sales and customer service training video featurin... read more
DVD style course with completion certificate only