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About

Believe it or not, listening is an active experience. Yes, active! We all think we listen rather well; however, how many times have you heard a name, date, address, or phone number, and if asked 30 seconds later would not be able to remember it? It's not the memory process that's at fault, it's the listening process!

To succeed in business today you must become an effective communicator. Why then are some people better communicators than others? In most cases the mastery of effective listening skills gives the best communicators the desired competitive edge.

With the video training program Listen and Win you'll learn:

  • The basics of listening
  • How to tailor your listening skills to various situations
  • How to give and get good feedback and why it's important
  • How to identify "communication noise" and get rid of it
  • Why taking notes helps you become a better listener
  • How to ask the proper questions and be able to listen and remember the answers
  • What is important in what a speaker is saying
  • How to listen to learn, decide and enable!

This is available as part of

Enterprise Media Essential Human Resource Library
Use the libraries for classroom, self-study, and even make your own clips from any title. Stream 'em, download 'em, or put 'em on your LMS. Perfect for the trainer who is looking for that one spark to liven up a presentation!
Categories
Leadership
Management issues
myTrainFlix Basic Titles
Release Date
Jan 1, 1998
Video Running Time (minutes)
27:14
Producer
JWA Video - Jack Wilson & Assoc.
Course ID
ENT375